Terms of service

Introduction

       This document (hereinafter referred to as “Terms”) is an electronic record in terms of existing and applicable Information Technology laws and the amended provisions thereto pertaining to the electronic records in various allied statutes as amended under the Information Technology laws. These Terms constitute a binding and enforceable legal contract between EduVoucher (hereinafter referred to as the “Platform”, “We”, “Us”, “Our” and includes its respective legal heirs, representatives, administrators, permitted successors and assigns) bearing URL: https://eduvoucher.com/ (“Website”) and a User (also referred to as “, “You”, “Your”, “His/Her”, “Him/Her”, “Yourself”, “Member”) who may buy but not limited to “Exam Vouchers” (hereinafter also referred to as “Products” or “Voucher”) through the Website sourced from “Partner(s)” (which shall include but is not be limited to (or any other third-party platform).
The Platform is owned by AVG Group. The Platform allows you to buy discounted Products and maximise your exam savings.


General

    1. The Terms, inclusive of the Privacy Policy and/or any other relevant terms found on the Platform, are applicable and binding. Users agree to adhere to these Terms, which may be amended or replaced, at our discretion. By doing so, users confirm and provide acknowledgement and acceptance of the Terms and Privacy Policy. It is essential to thoroughly read and understand these Terms before using the Platform and/or buying the Products. Non-acceptance of any Term warrants refraining from using the Platform.
    2. The headings and subheadings within these Terms are provided for convenience and identification purposes only. They do not describe, interpret, define, or limit the scope, extent, or intent of these Terms or the users’ rights to use the Platform or any of its sections or pages. These Terms shall be read with any Agreement executed between you and the Platform.
    3. The usage and purchase terms of Products (“Product Terms”) within this Website or linked to this Website are subject to change. You are required to check the Product Terms frequently to stay updated and adhere to the same. In case of conflict between the Product Terms and these Terms, then the Product Terms shall prevail. The Terms and Conditions of each voucher must be clearly mentioned and incorporated into the overall T&C when the voucher goes live on the Portal.
    4. All materials (the “Content”) including without limitation, video, text, photos, and graphics are protected under applicable law and are subject to other intellectual property and proprietary rights owned by us or our licensors, unless otherwise stated.
    5. Users may not create a database in electronic or structured manual form by systematically downloading and storing all or any of the Content.
    6. We may provide links to other websites or internet resources for your convenience only and such links do not signify or imply our endorsement of such other website or resource or its Contents over which we have no control and which we do not monitor. Your use of those links is your own risk.
    7. You acknowledge that the Platform does not own the Products and cannot ensure the quality of the Products being offered by the Partners purchased via us. We will take reasonable steps, as enumerated in these Terms, to resolve any conflicts or issues arising between you and the Partner and due to the Products purchased by you.
    8. In case the Product issued to you is invalid, not redeemed, and/or is expired and/or is already redeemed, the same shall be communicated to us within 24 (twenty-four) of receiving the said Product. In case you fail to intimate the same to us, we disclaim any liability of the said Product. However, the decision of the Partner will be final and shall be binding on you.
    9. All compliance requirements related to the Products shall be read in conjunction with these Terms. You are required to adhere to all applicable codes and regulations for such Products. In the event of any non-compliance against but not limited to these Terms or applicable codes or applicable laws, we shall not indemnify the Partner or the User for any resulting liabilities, penalties, or damages.
    10. By using our Website and Products available on the Platform, Users consent to the collection, use, and circulation of their data by us as necessary for the performance of our services. This includes, but is not limited to, the sharing of data with Partners for educational purposes, compliance with legal requirements, and enhancement of service offerings.
    11. All trademarks used on this Website are the property of their respective owners. The use of any trademark on our Website does not imply any affiliation with or endorsement of our Website by such owners.
    12. Additionally, the Platform does not endorse or guarantee the accuracy, reliability, or quality of the Products, or information provided on the Platform or by any third parties.
    13. We are not held accountable for the acts or failures of the Partner, or for any breach of terms, representations, or guarantees by the Partners. We do not guarantee that the Partner will perform their obligations in relation to and after you purchase the Voucher from the Platform. We also explicitly disclaim any implicit or explicit guarantees or depictions regarding the quality, safety, merchantability, fitness for a particular purpose, or legality of the Products listed and purchased via the Platform.
    14. By continuing to the use of the Website, it is hereby agreed that you have gone through and shall adhere to the Terms and the Privacy Policy and is aware of all aspects related to the information collected by the Platform. Any revised Terms will supersede all previous versions.
    15. The Platform may include links to third-party websites or Content for your convenience. However, we neither endorse nor control the Content, Products, or services provided by these entities and are displayed on an “as is” basis. Your use of third-party websites or engagement is at your discretion and risk. Additionally, while we endeavour to provide accurate Product information, we do not guarantee the accuracy, completeness, or reliability of the Product’s descriptions, pricing, or other information on the Platform. It is your responsibility to verify the accuracy of such information before utilizing the Platform.
    16. All rights not expressly granted to the User pursuant to the Terms are reserved to us. Any unauthorized use of the Content or Vouchers is strictly prohibited. We may take appropriate legal action to protect our rights and interests in the event of any violation of these Terms.
    17. We reserve the right to monitor the use of its services, Products and enforce compliance with these Terms. Any violations may result in immediate suspension or termination of access to our services. We may also seek legal remedies to protect our interests and rights.
    18. By using this Website, you represent and warrant that you have the right, authority, and legal capacity to enter into this contract and that you are not prohibited or prevented by any applicable law for the time being in force or any order or decree or injunction from any court, tribunal or any such competent authority restraining you.
    19. While we make efforts to ensure the functionality and availability of the Platform, we do not guarantee uninterrupted, error-free, or secure access to the Platform. Technical issues, maintenance activities, downtimes or other factors may cause interruptions, delays, or errors. We disclaim all liability for any losses or damage resulting from such interruptions or technical issues.
    20. You further acknowledge and consent that you are accessing and transacting through this Platform at your discretion and that you are exercising your best and reasonable judgment before availing services through the Platform.
    21. We shall not be held liable for any failure to execute, or violation of any contract agreed into between Partner and you
    22. In the event that any Content or Product is displayed at an incorrect pricing or with inaccurate details as a result of a typographical error, we reserve the right to reject or revoke any orders/purchases made through such Content, or details. If we reject an order or purchase, we will refund the amount paid back to you.
    23. All text, images, videos, interfaces, visual interfaces, pictures, trademarks, logos, sounds, music, design papers, and artwork on the Platform are an amalgamation of third-party material and our Content. We have no control over such third-party user-created material.
    24. Without our express prior written consent, you may not use such Content or reproduce, republish, upload, post, publicly display, encode, translate, transmit, or distribute it in any way (including “mirroring”) to any other computer, server, website, or other medium for publication or distribution, or any commercial enterprise.

Eligibility & Registration

    1. Eligibility

      In order to use the Platform and purchase the Products provided on the Platform, you need to:

      •        be a natural person i.e. should have a separate legal entity.
      •        be at least eighteen (18) years old or older and capable of entering, performing, and abiding by these Terms, and you agree to be governed by the terms and conditions set out on the Platform.
      •      be 13 years or above of age with a legal guardian supervision and consent to use the Platform who have consented to these Terms on your behalf. By using the Platform, you confirm that you are over 13 and legally allowed to agree to these terms. If we find out a User is under 13, we shall have the sole right to delete your account and personal information right away without any intimation.

    2. Registration

      • At the time of registration or sign-up on the Platform (thereby creating an “Account”), you will be required to provide specific and accurate information as necessary, enabling you to use the Platform and purchase the Products offered (“Registration”).
      • Additionally, you must provide information related to but not limited to, your intent behind taking the exam, your preferred country to study in, your preferred enrolment period, the degree you want to pursue etc. which shall help us in assisting you to provide the relevant Products, suggestions and support.
      • The details and documents (if any) provided by you must be correct and up to date. We shall not be responsible for any misleading and/or wrong details provided by you. In case of wrong details provided by you, we at our sole discretion may blacklist you from using the Platform. You understand and agree that if we send a communication and/or the Voucher to you, but you do not receive it because you have provided incorrect, out of date or blocked credentials, the Platform shall be deemed to have provided the communication effectively.
      • Platform reserves the sole right to cancel or has the right to refuse the Registration made by the User and shall not be obligated to provide any reasoning for the same.
      • You are responsible for maintaining the confidentiality of your Account credentials and are fully responsible for all activities that occur through your Account. Should there be instances of any unauthorized use of your Account or any other breach of security, you are required to notify us to stop processing requests from your Account, until further instructions. We shall not be liable for any losses arising out of the unauthorised use of your Registration details and you agree to indemnify and hold harmless us or any associated companies, agents, affiliates and/or licensors, as applicable, for unauthorised uses of your Account.
      • You may raise a request for opting out or cancellation or deletion of the Account by contacting us at support@eduvouchers.com. In the event you terminate your Account, you will not be entitled to a refund of any amount due to be paid by us, if any, except where otherwise stated in writing.
      • Multiple Accounts of the same person or entity are not allowed on the Platform. We reserve the right to deactivate all multiple Accounts without providing any reason.

Our Services

    1. We assist you to achieve academic goals by offering you various discounted Products thereby, opening essential educational opportunities and allowing financial attainability.
    2. We provide you with Vouchers which can be purchased as per your preference, through the Platform. This list can be modified at the sole discretion of the Platform.
    3. While purchasing the Products, you shall be required to read the Product Terms and Content and provide all necessary details to successfully purchase the Product. By purchasing the Products, you agree to be bound by and accept the Product Terms. The steps to purchase the Products shall be available on the Platform for your assistance. The Product Terms must be reviewed by you each time you make a purchase of the Product.
    4. The Voucher(s) purchased shall be in a digital form and shall be sent to you on your provided registered email ID and/or mobile number and/or shall be available in your Account on the Platform. In case of wrong details provided on the Platform by you, we disclaim any liability against the same.
    5. We shall not be held liable for any actions, transactions, or disputes arising from your and/or Partner’s use of the Product. It is your responsibility to review and comply with the terms and conditions of the Partner’s site before proceeding.
    6. We shall on our Platform, provide a report of the Products purchases which shall include details such as order ID, masked Voucher no., date of purchase of the Voucher, Voucher Validity, amount paid, etc. In case you require the full Voucher no., we would require authentication in the form of OTP from you and on successful authentication, we shall send the Product information on the provided email ID and/or registered mobile number.
    7. In order to provide assistance in regard to the Product, we have a dedicated support & resolution team who you can reach out to by way of chat, email, mobile number and postal address. We reserve the right to add or remove any of the means of communication at our sole discretion. Further, we for your assistance, have dedicated social media channels which you will be able to join through the Platform. We disclaim any liability for such third-party portals on our Platform. You shall, after redirecting from the Platform to any other third-party portals, adhere to the terms & conditions of such third-party portals.
    8. We shall provide a list of frequently asked questions on the Platform, which shall assist you in resolving the basic doubts and discrepancies arising during your access to the Platform.
    9. The Platform provides information to you regarding the next steps after you successfully purchase the Voucher through the Platform. This information is only for reference purposes. We disclaim any liability for any inaccuracies, omissions, or misunderstandings regarding the information provided. The information is intended solely for knowledge and reference purposes and should not be relied upon as the sole basis for making any decisions. Users are encouraged to verify the information independently and consult with relevant professionals if necessary.
    10. We can (and you expressly grant us to) reveal any information about you to law enforcement or other government officials as we, in our sole discretion, deem necessary or suitable in connection with the investigation and/or resolution of potential crimes, particularly those involving personal injury. You acknowledge that we reserve the right to share any information (including the identities of anyone supplying information or materials on the Platform) as necessary to comply with any law, regulation, or legitimate governmental request. This includes but is not limited to, disclosing the information in conjunction with an investigation of alleged unlawful behaviour or solicitation of criminal action, as well as in response to a legitimate court order or subpoena.
    11. You acknowledge and agree that we may periodically contact you in relation to carrying out our obligations outlined in these Terms, as well as to inform you of educational opportunities. Unless prohibited by law, you specifically consent to such communications being delivered to you via the communications details provided by you to the Platform

Your Obligations

    1. You may buy the Products and use the Products for bona fide educational and exam purposes only. You agree to comply and assure compliance with the Terms, Privacy Policy, Product Terms, applicable codes and other applicable policies, as updated or communicated from time to time by us and/or Partners. In the event of any non-compliance with these Terms, Privacy Policy, Product Terms, applicable codes and other applicable policies, we shall not indemnify you for any resulting liabilities, penalties, or damages.
    2. You are a restricted User(s) of this Platform.
    3. You agree not to duplicate, distribute, edit, reproduce, reverse engineer, disseminate, post, publish, or make derivative works from any software or information received on the Platform, transfer, or sell it. With our prior written approval, restricted usage may be permitted.
    4. To avoid misunderstanding, it is clarified that limitless or wholesale reproduction, copying of the material for commercial or non-commercial reasons, and unauthorized alteration of data and information of the Platform Content are not authorized.
    5. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any Products, services or information available through this Website meet your specific requirements.
    6. You may not distribute, transmit, reproduce or publish by electronic or any other means any part of the data or any material generated by or through the Website without our prior written permission. You shall not create a database in electronic or structured manual form by systematically downloading and storing all or any of the Content on the Website. All other rights reserved.
    7. You shall not, after purchasing the Product, display, advertise, market, or promote the Product credentials on any platform including any third-party platform. The Content transmitted by you whether publicly or privately transmitted or otherwise made available to third parties, are the sole responsibility of the User from whom such Content originated and shall be at the User’s sole risks and consequences. This means that you (and not the Platform) are solely responsible for all Content that you upload, post, email, transmit or otherwise make available.
    8. You agree not to access (or attempt to access) the Platform and/or the Contents or services using any means other than the Platform’s interface. The use of a deep link, robot, spider, or another automatic device, the program, algorithm, or any similar or equivalent manual procedure, to access, acquire, copy, or monitor any portion of the Platform or Content, or to reproduce or circumvent the navigational structure or presentation of the Platform, materials, or any Content, to obtain or attempt to obtain any materials, documents, or information, Products through any means other than those expressly made available through the Platform. Further, You may report such offensive Content by sending us an e -mail at support@eduvouchers.com. In case of any such access or attempt to access is in our sole opinion detected by us, the Platform reserves the right to terminate/blacklist the Account and shall be eligible to take remedial actions at law against you.
    9. You hereby agree not to access in a fraudulent manner, another User’s account or transact as another User through an account not owned by You.
    10. In the event you can view another User’s account and/or confidential information, you are required to send an email to us notifying us of the same immediately on support@eduvouchers.com
    11. In case of any claims/third-party claims arising in our name due to but not limited to any action, inaction or omission committed by you, you shall be solely responsible for indemnifying us in its entirety. Any penalty imposed on you shall be borne by you against which we hold no responsibility.
    12. You hereby agree not to provide information about the functioning of the Platform on any public forum.
    13. You hereby, by way of accepting these Terms, consent to the receipt of communication from the Platform by way of Short Message Service (SMS) messages, e-mails, promotional, marketing calls, WhatsApp messages and newsletters. You agree to receive this communication irrespective of whether you have enabled “do-not-disturb” on your electronic device. These emails could relate to but shall not be limited to the Products, purchases carried out on the Platform and promotions are undertaken by the Platform, services from the Platform and its third-party partners, as applicable.
    14. You may opt out of subscription/service/promotional updates sent by us (if any) by writing to us at support@eduvouchers.com.
    15. Users shall not engage in any activity involving fraudulent transactions, fraudulent referrals (including self-referrals and referrals to other accounts), abuse or exploitation of any programs running on the Platform, potential legal liabilities, infringement of the intellectual property rights of any third party, actions inconsistent with our policies, or harassment of any third party. Such actions shall constitute grounds for termination of your account and legal action against you.
    16. You represents and warrants that it shall be your responsibility to educate yourself about the Products. In no event, the Platform shall be held liable for any loss incurred by you.
    17. You understand that all warranties or guarantees regarding the Products shall be solely provided by the Platform, and you shall not make any representations or warranties on behalf of the Platform.
    18. Platform may also include access to products and services of independent third parties either directly or via links to sites operated by such third parties. Where these products and services of third parties form part of the Platform, we will endeavor, but are not obliged to, indicate that these products and services are provided by third parties. In all cases, your correspondence or business dealings with, or participation in promotions of, other parties found on or through the Platform (including without limitation providers of products and services, advertisers and other users of the Platform), including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You agree that we shall not be responsible or liable in any way for any loss or damage of any sort incurred as the result of any such dealings with any third parties, as the result of the presence of such third parties on the Platform, or as the result of the use of the Service in any way by such third parties. Links: You acknowledge and agree that the Platform shall not be responsible or liable, in any manner whatsoever, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such Content, services available on or through the Platform.

Reservation of Rights & User Conduct

    1. You acknowledge and agree that the Platform is provided for your use. Except to the extent necessary to access and use the Platform, nothing in the Terms grants any title or ownership interest in or to any copyrights, patents, trademarks, trade secrets or other proprietary rights in or relating to the Platform whether expressly, by implication, by estoppel, or otherwise. Platform, its licensors, Partners, reserve and will retain its entire right, title, and interest in and to the Content on the Platform including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in these Terms.
    2. You may only access and use Platform for lawful purposes only. You are responsible for adhering to any and all laws, rules, and regulations that are applicable regardless of any previous knowledge or lack of knowledge about such laws, rules or regulations.
    3. Any Content uploaded by us on the Website is for guidance and education purposes only. Platform does not hold any liability on the accuracy of the Content provided. You are responsible to verify each Content before interacting with the same.
    4. rights and protections as stated in these Terms are equally applicable to any internet service provider that it has selected to host Platform or any related resources.
    5.  You expressly agree not to:
      • duplicate, modify, or commercially exploit the Platform.
      • attempt to access or derive the source code of the Platform.
      • commit criminal offences or violate laws.
      • upload unlawful, harmful, or abusive content.
      • harm minors or infringe upon others’ rights.
      • transmit unsolicited materials or harmful software.
      • disrupt communication or impersonate others.
      • interfere with the Platform's services or users.
      • collect personal data unlawfully or harass individuals.
      • misuse Platform information for competitive purposes.
      • engage in activities that impair Platform functionality.
      • tamper with security components or remove notices.
      • use Platform information to harm users or violate laws.
      • share harmful or unlawful content on the Platform.
      • post damaging content about the Platform on social media

Termination

    1. We reserve the right to suspend or terminate your account or cease providing you with access to all or part of our Platform, if we reasonably believe: (i) you have violated these Terms and/or our Privacy Policy and/or education codes; (ii) you create risk or possible legal exposure for the Platform; (iii) our provision of our Platform, Website, or the App to you is no longer commercially viable; (iv) there is a breach of security or misuse of your Account by you or third party, (v) if any information provided during the Registration or verification process or thereafter proves to be inaccurate, not current or incomplete; (vi) if, in the Platform’s assessment, you have committed any kind of fraud including but not limited to forged documents, identity fraud, wilful misconduct, or any other such behaviour as noticed by the Platform; (vii) if, in the Platform’s assessment, you have engaged in actions that are fraudulent, negligent or derogatory to the Platform’s interests; (viii) or if in the Platform’s assessment, you have taken money from or shared information and/or data of User-Clients without their consent or knowledge; or (viii) you mis-sell or attempt to mis-sell the Products under the name and banner of the Platform; or (ix) you have attempted to harm the goodwill of the Platform directly or indirectly, or you have posted any false or incorrect escalation on social media or any other public platform, even if the Platform believes that the escalation is false or incorrect.

    2. We will make reasonable efforts to notify you of such termination by the mobile number and/or email address associated with your Account or the next time you attempt to access your Account, depending on the circumstances. In all such cases, in the Platform’s sole discretion, the Platform may (i) terminate the Account; (ii) limit or completely disable your license to use or access our Platform, Website, or the App; (iii) Penalize you in a manner consistent with these Terms and all applicable laws; (iv) freeze and deactivate all the past Products purchases through the Platform; and/or (v) all of the above.

    3. If you breach these Terms, Privacy Policy or any other code and we take no action, we will not be deemed to have waived any of our rights and may still use any rights and remedies that were open to us when you breached them.

 

Payment Terms

    1. You shall, after reviewing the Product Terms specified on the Website, proceed to purchase the desired Product(s). To provide better clarity before you make a purchase, the Platform displays a specific comparison between the Product if bought through the Website and the Product if bought directly from the Partner’s platform.

    2. The prices of every Voucher may vary from time to time. A discount percentage (if any) shall be specifically displayed on the Website. In case you have access to a valid coupon code, you can redeem the same on the checkout page.

    3. After the payment has been successfully made by you and verified by the Platform, the Voucher shall be sent to you on your registered email ID bearing the Voucher credentials.

    4. All payments must be made through the secure payment gateway provided on the Website. We do not take responsibility for any payment issues arising from the use of third-party payment processors.

    5. In case of any discrepancies or disputes regarding the payment, you must notify us immediately at (Support Email/Contact Information). We will make reasonable efforts to resolve any issues promptly.

    6. We reserve the right to cancel any order if we suspect fraudulent activity or if we are unable to process your payment due to any reason beyond our control. In such cases, we will notify you and refund any payments made.

    7. Any fees or charges imposed by your bank or payment provider in relation to the transaction are your responsibility. We are not liable for any additional costs incurred during the payment process.

    8. We reserve the right to modify the prices of the Products and Vouchers at any time. However, any changes will not affect orders that have already been placed and confirmed.

    9. By completing a purchase, you agree to our Terms and Conditions, Privacy Policy, and any other policies or agreements that may be incorporated by reference.

    10. Each Party shall be responsible for paying and complying with their respective tax liabilities and other applicable statutes. Notwithstanding anything set out herein or elsewhere in these Terms, any and all payments required to be made by the Platform shall be subject to applicable taxes, and the Platform is entitled to deduct taxes at source and/or applicable taxes and other levies from the commission payable to you as required under any applicable law

 

Relationship Between the Parties       

The relationship between the Platform and you are that of independent entities. Nothing in these Terms creates or implies any partnership, joint venture, agency, employment, or franchise relationship between the parties. You shall have no authority to bind or obligate us in any manner. The Platform retains full control and discretion over its activities and operations. The rights and obligations outlined in the Terms are solely for the purposes outlined herein and do not extend beyond the scope of these Terms.


Third-Party Services

    1. The Platform may use services from third parties, such as hosting providers and payment processors, and may procure vouchers from other retailers. We do not control these third parties and they are not our agents. Therefore, we cannot guarantee or take responsibility for the information or services they provide, unless required by law. Additionally, the terms and conditions of the Partner's products or services, including those related to vouchers, must be followed.

    2. We do not endorse or make any promises about third-party products or services, whether on our Platform or elsewhere. You are responsible for your use of any third-party products or services and any issues that arise from using them. Contact the third-party directly with any questions. We are not liable for any claims or damages related to your interactions with third parties and their products or services.

 

Disclaimer of Warrenties/Limitation of Liability

    1. The Platform, Products, and other materials provided by this Platform are on an "as is" basis without warranty of any kind, express, implied, statutory, or otherwise, including the implied warranties of title, non-infringement, merchantability, or fitness for a particular purpose.

    2. To the maximum extent permitted by applicable law, we will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity, or other laws. The Platform also disclaims all liability with respect to the misuse, loss, modification, or unavailability of any User content on any third party platforms.

    3. We do not warrant that the functions contained in the Platform will be uninterrupted or errorfree, that defects will be corrected, or that the Platform or the servers that make it available are free of viruses or other harmful components but shall endeavour to ensure smooth functioning of the Platform.

    4. We cannot guarantee and do not promise any specific results from use of the Website and/or purchase of the Products.

    5. We shall not be held responsible for the non-availability of the Platform during periodic maintenance operations or any unplanned suspension of access to the Platform that may occur due to technical reasons or for any reason beyond our control. You understand that any information collected during the Registration on the Platform shall be handled in accordance with our Privacy Policy. You understand and agree that any material and/or data downloaded or otherwise obtained through the Platform is done entirely at your discretion and risk and you will be solely responsible for any damage to your computer systems or loss of data that results from the download of such material and/or data.

    6. We shall be liable for direct loss or damage only, whether in contract, tort (including negligence, breach of statutory duty, or other tort) or otherwise, and whether caused by our act or omission or that of our employees, agents, or subcontractors. The aggregate liability of us and the affiliated parties in connection with any claim arising out of or relating to the Platform and/or the Products, information, documents, and services provided herein or hereby shall not exceed Rs 500/- and that amount shall be instead of all other remedies which you may have against us and any affiliated party to us.

    7. Use of this Website and any Content on any part of it whether requiring Registration or not is at your own risk. We will not be liable to any users of this Website (whether registered users or not) and any third parties for any claims or losses of any nature including, but not limited to, loss of profits, direct, indirect, special or consequential damages arising from a user’s or third party's use or inability to use this Website or any part of it, including any loss of data or lost profits or wasted time of management or employees even if we are aware of or has been advised of the possibility of such damages.

 

Release

You release and waive all claims against us, our Affiliates, agents or content providers, and the directors, trustees, officers, shareholders, employees, agents and representatives of each of the foregoing, from any and all claims, damages, liabilities, costs and expenses arising out of your use of the Products.

 

Indemnity

    1. You hereby indemnify and keep indemnified, saved, defended, and harmless on a full indemnity basis the Platform, Partners and all persons/entities claiming under us (“Indemnified Persons”), from and against all losses and/or damages arising as a result of any notices, proceedings, litigations, claims, penalties, demands, causes of action, judgments, liabilities, costs and expenses (including, without limitation, reasonable attorneys’ fees) that may allegedly arise out of, in whole or in part from:

      • i. harm of any nature whatsoever, caused to the Platform or loss of any data or system slowdown experience on the Platform, by downloading or installing any code or any other
      • content on the Platform by you.
      • ii. sharing or disclosing its login details with any other person.
      • iii. Any third-party claims arising out of your and/or use of our Platform or in any other
      • manner violating the Terms.
      • iv. Breach committed by you of any of its obligations under the Terms.
      • v. Breach of confidentiality of the information of the Platform and/or the Leads.
      • vi. Engaging in or resorting to mis-selling.

    2. Though we take the utmost care and the most stringent measures to ensure that the information present on the Platform is accurate and up to date, we do not take any liability for any error or omission or any loss arising from the same.

    3. For the purposes of this Agreement, we may need to share your personal data with third parties. This sharing will be conducted in compliance with all applicable data protection laws and regulations. We will ensure that any third party receiving your personal data is bound by confidentiality obligations and takes appropriate measures to protect your information. By accepting these terms and conditions, you explicitly give your consent before sharing your data with third parties



Governing Law & Dispute Resolution

    1. These Terms shall be governed by and construed by the laws of India. Any dispute, controversy, or claim arising out of or relating to these Terms, including its formation, interpretation, performance, or termination, shall be exclusively resolved by the courts of New Delhi, India.

    2. In the event of a dispute, the parties shall first attempt to resolve the matter amicably through good-faith negotiations. If such negotiations do not result in a resolution within a reasonable period, either party may initiate legal proceedings under the governing law and jurisdiction specified herein.

    3. Both parties agree to submit to the personal jurisdiction of the courts of New Delhi to litigate any such dispute, controversy, or claim. We, in any such dispute, shall be entitled to recover reasonable attorneys' fees and costs incurred in connection with resolving the dispute.

Limited Access

    1. Certain sections of our Platform are restricted. We retain the right, at our discretion, to limit access to other portions of our Platform or our whole Platform.

    2. If we discover any data leaks, we reserve the right to pause the Platform without prior notification or explanation.

Compliance With Applicable Laws     

You agree to at all times and at your own expense (a) strictly comply with all applicable Indian laws, rules, regulations, and governmental orders, now or hereafter in effect, relating to the performance of these Terms;, (b) pay all fees and other charges required by such laws, rules and regulations and orders; and (c) maintain in full force and effect all licenses, permits, authorization, registrations, and qualifications from all Indian Governmental departments and agencies to the extent necessary to perform its obligations hereunder.

Confidentiality

    1. We shall adhere to all obligations imposed by law regarding the handling, processing, and protection of PI data, ensuring that your personal information is treated with the utmost confidentiality and care. We shall take appropriate measures to maintain the confidentiality and security of your personal data and ensure compliance with the provisions of the applicable data protection laws. This includes implementing technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information. You agree that any disclosure of your personal data to third parties shall be made only in compliance with applicable laws and regulations, including obtaining your explicit consent where required. We will not disclose your personal information to third parties without your consent, except as required by law or as necessary to fulfil our contractual obligations to you. In the event of any breach of data protection laws or regulations, including failure to comply with the data protection and confidentiality provisions, we shall promptly inform you and take necessary steps to mitigate any adverse effects arising from such breach. You acknowledge that such breaches may result in legal consequences, including penalties imposed by regulatory authorities.

    2. Any email from us and any files transmitted with it are confidential and intended solely for the use of the User or entity to which they are addressed. If you have received this email in error, please notify us via email. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify us immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

    3. By agreeing to this policy, you acknowledge that we may retain and use your personal data in accordance with these provisions and that we will take all necessary steps to protect your information from unauthorized access, use, or disclosure.

 

Intellectual Property Rights

    1. All the intellectual property used of the Platform (including the Content, copyrighted material, trademarks, and other proprietary information) and the Partners, licensors or any other third parties shall be of the Platform, Partners, licensors & any other third party respectively and shall remain the property of the said entities, as the case may be. You agree not to circumvent, disable, or otherwise interfere with security-related features of the Platform or features that prevent or restrict the use or copying of any materials or enforce limitations on the use of the Platform or the materials therein. The Content displayed on or through the Platform is protected by copyright as a collective work and/or compilation, under copyright laws. The materials on the Platform or otherwise must not be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted, or transmitted in any form or by any means by you, including but not limited to, electronic, mechanical, photocopying, recording or other means. Any such act or an attempted act on your part shall constitute a violation of these Terms and your Account shall be terminated forthwith by us without refund of any pending amounts. We also reserve our right to take legal action (civil and/or criminal) wherever applicable for any violations.

    2. You may not use the words “Edu Voucher” or any other trademark used on the Website or belonging to us or Partner or our affiliated entities, in particular in any meta-tags or other “hidden text”, in each case without our express prior written consent.

Assignment

You shall have no right to assign or transfer any rights covered under these Terms, by operation of law or otherwise, except by our prior written consent. Transfer of the Terms, without our consent, will be null and of no effect. However, we reserve the right to transfer at our sole discretion any terms or every term of this Terms without restriction/obligation of any kind.

Severability

If any provision of these Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision, and all other provisions of this Terms shall continue to be in
full force and effect.

Waiver

    1. No provision of these Terms shall be deemed to be waived and no breach excused unless such waiver or consent shall be in writing and signed by us.

    2. Any consent provided by us, or a waiver by us of any breach committed by You, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

Force Majeure

Notwithstanding anything to the contrary contained herein, we shall not be liable for any delays or failures in performance resulting from acts beyond its reasonable control including, without limitation, acts of God, business slowdown, pandemic, epidemic, acts of war, or terrorism, shortage
of supply, breakdowns or malfunctions, interruptions or malfunction of computer facilities, or loss of data due to power failures or mechanical difficulties with information storage or retrieval systems, labour difficulties or civil unrest.

Notices

All notices and communications shall be in writing, in English, and shall be deemed given if delivered personally or by commercial messenger or courier service or mailed by registered or certified mail (return receipt requested) or sent via email from support@eduvouchers.com

 

Survival

The following clauses shall survive the expiration or termination of these Terms:
Clause 5: Your Obligations, Clause 6: Reservation Of Rights And User Conduct, Clause 7: Termination, Clause 8: Payment Terms, Clause 9: Relationship between the Parties, Clause 10:Third-Party Services, Clause 11: Disclaimer Of Warranties/Limitation Of Liability, Clause 13:
Indemnity, Clause 14: Governing Law and Dispute Resolution, Clause 15: Limited Access, Clause 16: Compliance with Applicable Laws, Clause 17: Confidentiality, Clause 18: Intellectual Property Rights, Clause 26: Registration and Data Privacy. Clause 27: Data Privacy.

Entire Agreement

The Terms, together with any of the terms and conditions, codes incorporated herein or referred to herein constitute the entire understanding between the Platform and you, relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing by us or by making such amendments or modifications available on this Platform.

Modification

We reserve the right, at our sole discretion, to change or modify the Terms at any time. Your continued use of the Platform shall constitute your consent to such changes.

Data Privacy

    1. The terms “personal information” and “sensitive personal data or information” are defined under the SPI Rules, and are dealt with in the Privacy Policy, which the User has the responsibility to read and understand about the usage of such information by the Platform.

    2. We have implemented robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. You are responsible for maintaining the confidentiality of their login information and must immediately notify us of any suspected unauthorized use of their Account.

    3. We may about the Platform, collect information relating to the devices through which you access the Platform, and anonymise data of your usage. The collected information will be used only for improving the quality of the Platform and to build new services. You hereby authorize and permit us to collect the aforesaid information.

    4. The Platform allows us to have access to your name, phone number and email ID for communication purposes.

    5. We shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by you on the Platform.

    6. If a User provides any information that is untrue, inaccurate, not current, or incomplete (or becomes untrue, inaccurate, not current, or incomplete), or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to discontinue the right of the User to use the Platform at our sole discretion.

    7. We may use such information collected from the Users from time to time to debug customer support-related issues.

    8. We may disclose any information about you to law enforcement or other government officials as necessary or suitable in connection with the investigation and/or resolution of potential crimes, particularly those involving but not limited to personal injury, or data breach. This includes but is not limited to sharing information as required to comply with any law, regulation, or legitimate governmental request. It's important to note that such disclosures may occur if deemed necessary to protect the rights, property, or safety of the public and/or the Platform itself. Rest assured, any disclosure of your information will be carried out by applicable laws and regulations, and we will make every effort to safeguard your privacy to the fullest extent possible.

    9. You acknowledge that the processing of personal data, including sensitive personal data or information (PI data), is subject to various statutory regulations, including but not limited to the provisions of the Information Technology Act, 2000, and the rules and regulations framed thereunder, as well as the guidelines issued by the relevant statutory body. This includes ensuring compliance with data protection laws and regulations to safeguard your privacy and security. By using our services, you consent to the collection, storage, and processing of your personal data in accordance with applicable laws and regulations. You have the right to access, modify, or request the deletion of your personal data as per the Privacy Policy of the Platform

Grievance Officer

In compliance with the Information Technology Act, 2000 and the rules made thereunder, Consumer Protection (E-Commerce) Rules, 2020, the details of the Grievance Officer of the Platform for these Terms are as follows:
Name: Anjani Gogna Dhawan
Designation: Proprietor of AVG Group
Address: 5th Floor, We Work DLF Two Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43, Gurugram, Haryana - 122002.
Email ID: admin@eduvouchers.com
In the event, that any aggrieved user, having any questions or intends to make a complaint regarding any violation of the provisions of these Terms, may send a written complaint to the Grievance officer who shall redress the complaint within 1 (One) month from receipt of the complaint.

Note: We at Our discretion may modify the aforesaid details from time to time. Providing false, misleading, or inaccurate information to the grievance officer may result in civil and/ or criminal liability.